ShintenOperating systems

System architecture

A coherent core. The modules your operation needs.

Start with a shared operating foundation, then compose the commercial system around your model.

Required in every system

Core

The required operating foundation for identity, permissions, shared records, workflows, and system connections.

Core is the shared layer. Modules extend it without becoming separate operating islands.

Modular operating areas

Add the parts the operation needs.

01

Commerce

Operate product, catalog, checkout, and order experiences in one connected system.

  • Catalog operations
  • Storefront foundations
  • Order workflows

02

Media

Connect owned media experiences and content operations to the same business foundation.

  • Content operations
  • Media experiences
  • Audience journeys

03

Integrated Billing

Coordinate billing flows with the commercial processes and records they support.

  • Billing workflows
  • Payment connections
  • Reconciliation support

04

Analytics

Build a shared view of performance across connected commercial operations.

  • Operational reporting
  • Shared measures
  • Decision support

05

Grow

Support deliberate acquisition, retention, and expansion programs without fragmenting the operating model.

  • Growth workflows
  • Lifecycle programs
  • Experiment support

06

Fulfillment

Connect the work after checkout to the operating system around it.

  • Fulfillment workflows
  • Service connections
  • Exception visibility

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Build the system around the operation.

Start with the business model, the constraints, and the system already in place.

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